Bill Pay

On Desktop 

1. Log in to Digital Banking. 
2. Click Transfer & Bill Pay, then Bill Pay. 
3. Follow the prompts to agree to the terms and unlock your Bill Pay dashboard. 
4. You’ll land on the Payment Center, where you can start exploring options like Add a Biller or Make a Payment.

On Mobile 

1. Log in through the app or mobile browser. 
2. Tap the three horizontal lines ☰ menu, tap Transfer & Bill Pay, then tap Bill Pay. 
3. Follow the prompts to accept the terms and activate Bill Pay. 
4. You’ll land on the Payment Center, where you can start exploring options like Add a Biller or Make a Payment.

Before you can make a payment, you’ll need to add a biller - someone you want to pay. This could be a company (like a utility provider) or a person (like your landlord or gardener). You will need the biller’s name and payment details. Having a recent bill or invoice nearby helps ensure your payment information is accurate.  

1. In the Payment Center, click or tap Add Biller. 
2. Start typing the name of the company or person you want to pay. 
   • If it appears in a list, select it to speed things up. 
   • If not, keep going and enter the details manually. 
3. Enter and confirm your Account Number and ZIP Code. 
4. If you’re paying a person, you’ll be asked to enter their name and mailing address. 
5. Click or tap Add to finish setup. 

Optional: Turn on eBills 

If your biller supports it, you may see an option to turn on eBills - electronic statements that appear right in Bill Pay. Instead of logging into multiple websites or sorting through emails, your latest bill will be delivered straight to your Payment Center. 

You’ll be able to: 

• View the amount due automatically 
• Pay directly from the bill 
• Use AutoPay to cover the exact amount due

You'll see the option to enroll in eBills when viewing your biller’s details. Not all billers offer eBills.

Once your biller is added, you can make a payment in just a few quick steps. Whether you’re on desktop or mobile, the process is nearly the same. 

To Make a Payment: 

1. Find the biller in your My Billers list and click or tap Pay. 
   If your biller supports eBills, the amount due may already be filled from your latest statement. 
2. Enter the amount you want to pay. 
3. Choose the Deliver By date using the calendar. Select the Pay From account. 
4. Click or tap Pay $XX.XX to confirm your payment. 

On desktop, you can pay multiple bills at once. Just enter amounts and due dates for each biller, then click Send Payments to submit them all together.

What Happens Next 

After you submit the payment, you’ll see a confirmation screen where you can: 

• Add a personal note to help you track the payment later 
• Turn on AutoPay to make future payments automatic 
• Download or print the confirmation (desktop only) 
• Tap Done or Return to Payment Center 

Note: Payments in process can’t be changed or canceled. To view or track a payment, go to the Activity tab.

Want to set it and forget it? AutoPay handles recurring payments so you don’t have to log in every time a bill is due. 

You can choose a fixed amount or (if available) pay just the amount due, and you’ll always see the details before confirming. 

To set up AutoPay:

1. Go to My Billers and select the one you want to automate. 
2. Click or tap Set Up AutoPay. 
3. Choose: 
   • First Delivery Date (when the first payment should send) 
   • Pay From Account (where the money will come from) 
   • Amount to pay - a fixed amount or the biller’s amount due 
   • Frequency (e.g., monthly, biweekly) 
   • Duration (how long to keep sending payments) 
4. Click or tap Confirm to activate. You can update or cancel AutoPay anytime in the biller’s settings. 

If your biller supports it, you can get a reminder before each AutoPay goes through.

Don’t want to miss a due date? You can set a reminder for any biller that doesn’t already have AutoPay or eBills. It gives you a heads-up before your bill is due, but it doesn’t make the payment. 

To set a reminder: 

1. Select the biller you'd like to receive a reminder for. 
2. Click or tap Add Reminder. 
3. Enter the usual: 
   • Due date (when it typically comes due) 
   • Amount (a rough estimate is fine) 
   • How often do you receive the bill (monthly, quarterly, etc) 
   • When you want to be reminded (e.g., 3 days before) 
4. Click or tap Set Reminder to save. 

Reminders are sent via email or app notification, based on your preferences.

Want to check the status of a payment or review your billing history? You’ll find it all in the Activity section of Bill Pay. 

In the Activity section, you can: 

• See all scheduled, processing, and completed payments 
• Filter your list by date range, biller, status, or account 
• View up to 84 months of payment history 
• Download or print your payment history (desktop only)

Scheduled means the payment is set but hasn’t started. Processing means it’s on the way. Completed means it’s delivered.